There are many reasons for this, including inaccurate orders and delivery delays. Let’s discuss how you can squash food waste and increase your margins—all with tools included with Delivery Biz Pro’s eCommerce subscription delivery platform.    

Real-Time Inventory Management

The stock of one of your products can change quickly and frequently, depending on the season, weather, economic conditions, a promotion and more. Trying to manage all of these variables is next to impossible without a robust software solution to help you see what’s going on. 

Delivery Biz Pro can help you track inventory in real-time, so you aren’t caught off guard if an unexpected boost in sales depletes your stock. It can also be used to create purchase orders, or you can give your suppliers the power to manage their own inventory and create purchase orders — taking one more task off of your plate. 

Ultimate Order Accuracy

If a customer makes an order but it’s not fulfilled properly or if there’s a communication breakdown somewhere between the customer and the supplier, it can lead to an inaccurate order and wasted food. Failing to send written confirmation of the order placed, not notifying customers of the estimated time of delivery, and not confirming order address are all things that can contribute to failed deliveries. Here’s how to keep customers updated, accurately: 

Order Change Alerts

Consumers who are ordering their food online want to be able to experience the same kind of flexibility they have when ordering in person. Therefore, you need to be prepared and ready to make last-minute changes. Even if your kitchen can make the requested modification, don’t forget to alert your driver. With our convenient mobile app, you can send driver text messages, modify delivery routes, and even schedule a new pickup location with the click of a button. 

Automatic Order Confirmations

Communicate with your customers automatically during the entire order process and send them an estimated time of arrival. Sometimes customers make mistakes when placing a food order, but now both you and your customer will be on the same page when you use our software to send instant notices of order confirmation. 

Delivery Reminder Emails

Go one step beyond just sending an order confirmation and send delivery reminders to individual customers. This will reconfirm the items they will be receiving and the time or day they can expect their delivery to arrive. When it comes to successful deliveries, communication is key and Delivery Biz Pro has multiple tools to help you do just that. 

Product Management

Sometimes you can deliver the requested items but the way in which the products are received can result in a poor customer experience. For instance, packing hot and cold items together can make for an unpleasant meal. With Delivery Biz Pro, our software allows you to designate certain items to be packed separately from others so salads stay crisp and soups stay hot. 

Improve Delivery Times

When you’re in the business of delivering perishable products, time is of the essence. Whether you’re trying to get chilled meal kits or hot dinners to their destination quickly, improving delivery times is a common KPI for many delivery businesses. One of the easiest ways to do this is to focus on route optimization and enhance communication with your drivers. 

Delivery Biz Pro gives you a simple, organized way to show what needs to be dropped off, to whom, and at what location. Drivers are given the most efficient route for their deliveries including maps with turn by turn directions. Need to override the system to make a priority delivery? No problem — simply use the manual feature to rearrange stops. 

Improve Margin and Grow Your Business With Delivery Biz Pro

Food waste can eat away at a restaurant’s profit margin, and for those in the business of food delivery, it’s no different. Don’t let inaccurate orders, late deliveries, and miscommunication contribute to food waste and a negative margin — enlist the help of customer-focused eCommerce delivery software. Delivery Biz Pro accomplishes all of this, plus so much more. Give us a call or fill out our online form to request your free demo today. 

Photo by Maarten van den Heuvel from Pexels

The post Three Ways Delivery Businesses Can Reduce the Cost of Food Waste appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Having an eCommerce store is the first step for most companies, but relying on a website alone and is not enough. If you’re ready to take your business to new heights, every delivery business should be taking full advantage of the opportunities provided by an eCommerce store by connecting it to customizable delivery management software like that from Delivery Biz Pro. Keep reading to learn more.

Increase Repeat Orders

One big advantage of having an eCommerce store is being able to track what your customers buy. This not only helps with inventory management, but also powers your marketing to current customers. Take order tracking a step further by analyzing customer buying habits and then offering suggestions based on those habits. For instance, when you connect Delivery Biz Pro to your eCommerce site, you can determine what products your customers buy and when they buy them and then use that information to send an alert reminding them that it’s time to buy.

A Store Set Up For Subscriptions 

We have been building eCommerce websites specifically for delivery businesses since 2007. As you may know, recurring home delivery businesses won’t work well with just any website store builder. If you went that route, with a generic website store builder, you’d have to integrate it with other new software and stitch these solutions together. In contrast, we provide you with one integrated, out-of-the-box solution for subscription delivery, eliminating any work or cost of patching separate solutions together, and informed by 13 years of experience creating customized subscription delivery eCommerce stores. 

Track Sales, Returns, and Deposits In Real-Time

With only a standalone eCommerce store, you may be able get detailed information related to sales and returns, but it takes time to process. A return can take days to show up in the system and this lag time can create big problems when you’re trying to manage inventory. But with a store synced with delivery software, your sales, returns, and bottle deposits are updated in real-time as your drivers make changes on the road. Our software can be accessed through a mobile app that allows your delivery drivers to manage transactions with the click of a button. Now if a driver has to correct an invoice, the change will be reflected online, immediately. 

 How To Make It Happen

We understand that setting up and running an online store is a big step for many small businesses, but it’s the only way to reach a bigger audience. If you really want your business to reach its full potential, pair it with the delivery software from Delivery Biz Pro. Getting started is easy. We’ll provide the support you need to integrate it with your current business processes and payments system so you can be up and running in no time. You’ll be able to create sales reports, inventory reports, and customer-specific reports that give you the data you need to analyze your business and make informed decisions.  

If you’re looking for tools that can help you grow your subscription delivery business, contact a member of our team. 

The post Why Your Subscription Delivery Business Needs Integrated Delivery Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Since 1998, Delivery Biz Pro has provided food delivery companies like yours with an eCommerce marketplace integrated with delivery software — optimizing deliveries by analyzing and improving upon current delivery data. Our delivery management software is specially designed to help your business manage inventories, track sales, and eliminate any inefficiencies that your business might be experiencing. According to Upserve Restaurant Insider, 33% of American consumers saying that they would be willing to pay a higher fee for faster delivery services, it is more important now than ever to optimize your delivery services and business infrastructure. 

The Challenge: Moving Consumers to Buy Produce Online

Food delivery is a valuable service that makes life easier, however, consumers have yet to completely make the switch from visiting the grocery store to visiting an online delivery marketplace. Approximately 96% of U.S. consumers still primarily shop for their groceries in the store — even though they can have those same groceries delivered to their doorstep using an online delivery service. 

One reason for the hesitancy to switch to online delivery is the challenge for some companies to be able to live up to consumers’ expectations. For instance, consumers assume that their order will be delivered quickly and accurately and don’t want to have their choices limited just because they are ordering online. They also expect to receive personalized communication throughout their buying experience — something that can be difficult to do, especially as a business starts to experience significant growth.

At Delivery Biz Pro, we have developed a delivery management system that can allow your business to get the competitive edge it needs to entice consumers to buy their produce online instead of going to a brick-and-mortar store. Learn more about our innovative delivery management and tracking software today. 

The Solution: Online Store That Optimizes For Each Customer’s Needs — eCommerce Specifically Built For Delivery

Delivery Biz Pro, our eCommerce delivery marketplace and software, is the tool that your business needs to efficiently track, sell, and deliver products. Check out this article to learn how one organic food delivery service, Washington Green Grocer, benefited from our software.

For businesses like WGG, one of the biggest challenges can be retaining customers and increasing order sizes. With Delivery Biz Pro, you can migrate all your past customer data into the system and get a customized online store that makes signup, ordering, and repeat ordering, so much easier. It also offers inventory management and route optimization so orders get out faster. Plus, you can increase customer retention with DBP’s automated email marketing, which uses order data to send just the right promotional email to the right customer at the right time. 

Working With Delivery Biz Pro

Do you currently have a produce delivery business? Contact us today to speak with our team about the power of all-in-one eCommerce and Delivery software. 

The post eCommerce Tools To Help Deliver & Track Your Produce appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

What Is Last-Mile Delivery?

Last-mile delivery refers to the transfer of goods from a transportation hub to its final destination — usually a residence or business address. The goal of a business is to be able to deliver the goods as fast as possible and for the least amount of money. This results in happy customers and a happy business budget. 

Thanks to the ‘Amazon Effect,’ customers expect fast and accurate delivery. And this isn’t just for ordering things like books or clothing online! This includes recurring delivery services such as milk, meal kits, propane, oxygen, water, and the like. They want to be able to update their cart at 10:00pm and have their new items delivered the next day. 

Additionally, the ‘last mile’ can also refer to the time that a delivered good is left sitting on a customer’s porch. Even with good packaging, a box of fresh produce or milk can only last so long in the hot sun. The longer a package sits unattended on a porch, the more susceptible it might become to porch pirates. Will the customer even know it made it that last mile? 

With a local farmer delivering produce or a regional water delivery company, handling last-minute changes and still ensuring the goods get to where they need to be on time poses a major challenge. However, with a highly customizable and intuitive last-mile delivery software, even small businesses can succeed at this feat. 

Delivery Biz Pro solves a lot of these problems by allowing a set order cut-off time so customers can make changes as late as you can feasibly allow them to. Our home delivery software also allows drivers to mark when an order has been delivered and automatically send customers an update to let them know their package is on the porch. 

Let Us Help Optimize Your Last-Mile Delivery

For small- and medium-sized businesses, fine-tuning your last-mile delivery can seem impossible, but thankfully there are delivery softwares like Delivery Biz Pro that do the work for you from automated order sheets to route planning to customer communication and more. Take a look at our features to discover how our software can optimize your last mile and request a home delivery software demo today!

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A Special Client For Delivery Biz Pro

We are proud to say that South Mountain Creamery (SMC) was Delivery Biz Pro’s second client ever and have been using our home delivery software for eleven years. They truly represent what our mission is here at DBP, which is to help small delivery businesses thrive. 

From Spreadsheets To Customizable Software

SMC was founded in 2001 with a goal to “bring back the milkman” by providing local residents with glass milk bottle delivery. When they began their journey, they were relying on a manually updated Excel spreadsheet to track orders and manage deliveries. Now, with our dairy management software, their business runs smoothly, delivering farm-fresh milk, butter, yogurt, and ice cream to residents in a 70-mile radius. 

As they have found success, SMC has added additional products from other local farmers. They now give their customers the option to add fresh eggs, meat, bread, and produce to their orders. Everything is locally sourced, yet customers have the ease of using only one website to place and manage their delivery orders. 

The Bread And Butter Of A Successful Business

A good dairy management software can help a business deliver the goods, but the real driving force behind South Mountain Creamery’s success is rooted deep within their business model. SMC says it best on their website: 

“Our cows are milked 50 yards away from our production plant. Within 12 hours, the milk is bottled or made into yogurt, cream, butter, sour cream, or ice cream. The incredible flavor and the nutritional value of our dairy products can be attributed to the freshness of the milk and the comfort of our cows. Products like yogurt and ice cream are hand-crafted, recipes of our own making and made fresh for you.”

Customers are welcome to visit their dairy farm any time to see how the magic happens. There, they will find happy cows grazing opening in the pasture. In addition to grass, the cows are fed crops that SMC grows themselves. The owners of South Mountain Creamery, along with the 75 men and women they employ, are perfect examples of how an amazing product combined with an intuitive delivery management software and paired with excellent customer service can help a local farm thrive. 

Optimize Your Dairy Delivery Business

All over the world, people are going back to home milk deliveries. Not only for the convenience, but also so that they can know where their milk and other farm products are coming from. It feels good to support the local economy, and it feels even better to know the path that your dairy has taken from the cow to the finished product. 

If you own a local dairy or farm and want to break into the delivery business like South Mountain Creamery, reach out to Delivery Biz Pro. Our dairy delivery software is designed to meet the needs of your business whether you simply sell milk or you provide as many local products as SMC does.

You can read more about South Mountain Creamery’s story here.

The post Case Study: South Mountain Creamery Uses DBP Dairy Management Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

If you’re wondering if the Delivery Biz Pro software is right for your business, keep reading to learn about the industries we serve. Or, save some time and get in touch with us! We’d love to hop on the phone, discuss your business model, and see if we’re a good match. At the end of the day, we’re not going to sell you a delivery software that won’t work for your business — that won’t be good for us, for you, or for your customers. If your business is centered around recurring deliveries, you have an existing customer base or plans to grow one, and you’re ready to be successful in the delivery space, then take two minutes to fill out our home delivery software application and we’ll schedule a good time to chat.  

Otherwise, if you want to learn more about what Delivery Biz Pro can do for your industry, keep reading!

The Industries We Love To Help

Dairy Delivery

Dairy deliveries looked to be a thing of the past as supermarkets promised cheap and always-available milk, seemingly eliminating the need for a “milkman.” But trends for recurring milk and dairy deliveries are swinging back up as more and more people want to know where their milk is coming from, support local farmers, and have the freshest milk possible. With the increase in customers, farmers benefit from a home delivery software for milk and dairy products.

The dairy delivery industry functions differently than other food industries, so a dairy delivery software that meets the intricate needs of this industry is essential in running a successful business.

Produce Delivery

Between CSAs and the emergence of the farm-to-table movement, there are more opportunities than ever for local farmers to break into the home delivery market. Our home delivery software for produce gives your customers the ability choose what is coming in their produce box for the week while keeping things streamlined on your end. And while our software is perfect for home deliveries, it can also be used to execute commercial deliveries and allow customers to pick up fresh produce directly from your farm or a meeting location.

Meal Kit Delivery

It seems like every week a new flyer comes in the mail promising the freshest food from the latest meal kit delivery. Between Blue Apron, HelloFresh, and Home Chef, you can find yourself wondering, “How is my small farm business going to keep up with the Big Guys?” With the right home delivery software, you can. With Delivery Biz Pro, you will get a gorgeous website that is easy for customers to navigate and industry-specific features that allow your meal kit delivery service to thrive. Our home delivery software helps create logical ordering, packing, and delivery processes to streamline your service. You can worry about providing your customers with fresh produce and ingredients and let us worry about route assignment and making sure the orders get where they need to go.

Water Delivery

Water delivery services is one of the largest markets in the world. From schools to hospitals to bars to homes, people love having clean, great-tasting drinking water on hand. With our water delivery software, your customers will have access to a beautifully designed, modern online marketplace that makes subscribing to your water service easy. Customers can go in themselves and establish their order size and frequency. Our commercial and home delivery software will handle the rest with automated billing, route assignment, and a mobile app for your drivers to help each delivery get made on time and with accuracy.

And More!

Of course, recurring home deliveries are not limited to water, meals, produce, and dairy. These are just a few examples. Our delivery software also helps out the propane industry, meat and egg deliveries, pre-made meal deliveries, and more. If you’re not sure if we’re a good fit, just ask!

Customizable Delivery Software For Your Industry

You’re probably thinking that one software can’t possibly handle the needs of all of the industries above. Well, we thought that too. So, we created a plethora of customizable features in our software program to meet the needs of various industries. That way, you don’t have to settle for a sub-par delivery software and you certainly don’t need to buy multiple software solutions. The day-to-day operations of a propane delivery provider and a meal kit delivery service are going to be vastly different, but with DBP, our team is here to help you use your software exactly how you need to.  

We continually update our software to meet the needs of the industries we serve. After all, as your industry changes you need a home delivery software that can keep up. From an unwavering commitment to data security to finding new ways to improve the experience of your customers, your drivers, and your staff, Delivery Biz Pro is here to not only be your software provider, but your software partner.

Discover A Better Home Delivery Software Today

As the home delivery industry grows, we are committed to keeping up. Based out of Colorado, our team of software developers, web developers, and customer service experts are here to make sure your software and website keep serving you so you can focus on serving your customers.

Get in touch today to learn more about our home delivery software.

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Obviously, a lot has to happen between the two of those events, and it doesn’t happen overnight — especially if you have never grown more than a few herbs before. To turn a dream into a business like this, you’ll need land, time, money, and perhaps even special certification or licensing depending on what you are selling and where, as some local areas have their own laws and regulations regarding the sale of produce, dairy, eggs, and other farm items.

Delivery Biz Pro is your small farm management software that helps local farmers all over the world manage their inventory, customers, and delivery routes all within one easy-to-use system. Of course, if you are just planting your first tomato plant, you might not need us yet. But for those who are serious about efficiently running their own small farm business, keep reading!

Step One: Friends And Family

This is perhaps one of the most fun things that occur when you begin a hobby farm. Eventually, you find yourself with more eggs or kale than you know what to do with, so you begin to offer your excess produce to close friends and family in the area. Maybe you even sell your eggs by the carton to coworkers who want farm-fresh eggs. You can feel justified charging them for these products because, after all, chicken feed, an irrigation system, and your hard labor doesn’t come free! Plus, even though you have close relationships with these people, they won’t mind spending a few bucks for fresh products.  

Step Two: The Farmers’ Market

Moving beyond giving or selling your excess produce to friends and family members is the world of the farmers’ market. Farmers’ markets are a relatively low-risk endeavor because if something happens to your harvest, like if your tomatoes are eaten up by a bunch of hungry rabbits, there’s not really much of a consequence other than you won’t sell your products that week and you might lose your vendor fee. Perhaps a few regular customers will be disappointed, but at the end of the day you didn’t promise anyone anything.

Farmers’ markets are also a good place to reach out to other local farmers for tips and advice. At the same time, you can put out feelers to those who stop by your tent. Ask them if they would be interested in joining a CSA or subscribing for a produce box delivery in the future. You might find that these services are in higher demand than you thought and you can start compiling a business plan to grow from a stand at the farmers’ market to a fresh produce delivery service.

If you are an organic grower or have free-range chickens or grass-fed beef or other production habits that you are particularly proud of, now would be a good time to work towards becoming certified organic or attaining other certifications. This will give you more credibility moving forward and show your customers that there’s a reason to buy local.

Step Three: Farm-To-Home Delivery

Finally, once you are sure your green thumb is here to stay, it’s time to start offering a farm-to-home delivery service. This type of service is in demand as more people want to know exactly where their food is coming from and how it was grown. Moving into this business model will require some hard work, marketing efforts, attaining the proper business licenses, and maybe even hiring on a few extra hands to ensure your supply can keep up with your demand.

Now, there are different kinds of farm-to-home delivery. Some farmers start up CSA farms, or community-supported agriculture farms. A CSA is a share-based farm where customers buy a share before the growing season to help you fund your farm and produce a hefty yield with your promise that you’ll provide them with a supply of weekly, biweekly, or monthly produce when it’s time to harvest. Typically with CSAs, subscribers get a box of equally distributed produce from that week’s yield rather than choosing which products they want.

Other local farmers choose to create more of an online fresh produce marketplace where customers can add products to their cart and have them delivered later on that week. For this type of system, you need to ensure you’re using a good fresh produce software to manage your inventory based on your expected yields so you don’t oversell your items.

If you run a dairy farm, or you sell fresh eggs, meat, or poultry, you can also allow your customers to decide what gets delivered each week or place recurring orders for certain items that are always in-stock. For example, maybe one customer needs a dozen eggs and a gallon of milk every week, but another needs two dozen eggs and a half gallon of milk per week. Allowing this system essentially allows your customers to frequently go shopping on your website while still providing you with a steady stream of orders.

Also very popular with local farmers are meal kits. Thanks to popular services like HelloFresh and Blue Apron, customers love the idea of having a conveniently boxed meal kit with a recipe that they can cook fresh at home. Even more than that, they love knowing that their meal kits are local and as fresh as can be. If you choose to sell these ready-to-assemble meal kits, you will need a way to track who needs how many servings in their kit, how often they want their deliveries made, and what kinds of meals they want that week or that month. All of this can get very confusing, but using a meal delivery software for local farmers can help immensely.

Need A Good Farm-Home Management Software?

If you are at a stage in your business model where you are making recurring deliveries to local customers, it is time to invest in a farm-home delivery management software. At Delivery Biz Pro, we provide just that. Our software truly does it all, from customer communication and automated emails and order updates to inventory management and delivery routing. Our goal is to take the hassle out of the logistical side of running a business by offering you complete transparency and customization of your software.

We’d love to talk with you more about our farm delivery and routing software! Drop us a line and we’ll set up a time to chat and see if Delivery Biz Pro is the right software for your local farm!

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