Delivery Biz Pro offers the best and the most exceptional delivery management software for your cannabis delivery. Featuring a professional customer marketplace to make it easy for your customers to browse your cannabis selection to tracking all of your crucial accounting numbers that will help you to tighten inefficiencies and improve cannabis delivery processes, our home delivery software will make your business life a dream. Contact Delivery Biz Pro to get started!

Hiring the Best Cannabis Delivery Drivers

As a cannabis delivery business, you will be judged on a few key items: if you got the order right, if you were on time, and how friendly you were. For a cannabis delivery business, this is a crucial fact since you truly only have this one opportunity to make a lasting impression. Thus, it’s imperative to hire the best delivery drivers. Delivery Biz Pro recommends that you check the driving records of all applicants and call references on their previous driving experience. You want someone who is not only safe but reliable since probably the worst taste you can leave in a customer’s mouth is being late.

Laying the groundwork on condition of employment will be important as well since you can potentially lose your cannabis business license if something is messed up. In most states, cannabis delivery drivers have to be over the age of 21, have a physical address to deliver the cannabis to, and have a copy of the business license with them in the car at all times. Having their driver’s license every day will be important, as will having their employee badge.

Number one to stress when hiring cannabis delivery drivers is that they can under no circumstances use cannabis during working hours. This should be grounds for immediate firing if this rule is broken. Delivery Biz Pro advises you to emphasize that because you are a cannabis delivery business, you will be under more intense scrutiny. Every move counts — literally.

DELIVERY BIZ PRO’S HOME DELIVERY SOFTWARE FOR YOUR CANNABIS DELIVERY BUSINESS

Delivering cannabis can be overwhelming for some drivers, especially if they are not used to following all of the regulations. Ideally, you want someone with experience; however, more importantly, you need someone who is willing to follow the rules.

Luckily, Delivery Biz Pro’s driver management software is here to help. As part of our cannabis delivery software, your drivers will be able to make changes to orders on the fly, collect delivery signatures, get directions, print out receipts, and so much more. This will take a lot of the stress off your drivers as they learn the procedures for cannabis delivery. It will also help them to remember crucial tasks. Our driver routing software is customizable to your needs, and we’re always here to lend a helping hand if you need our help. Time is of the essence for those waiting for their cannabis delivery. Keep customer satisfaction high with accurate orders and on-time delivery. Contact us today for cannabis delivery software!

The post The Importance of Hiring the Right Cannabis Delivery Drivers appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Let’s take a closer look at that question. Say that you offer farm fresh dairy deliveries to the city of Boston. A customer decides that they no longer enjoy cheap, over-processed milk from the store so they hop on Google and type in “milk delivery service in Boston” and find your website. On the surface, it might look like you have met their need. After all, they needed local dairy delivery and you can provide that.

Fresh milk in their fridge is the product that they need — but what do they need from your actual service? In today’s blog, Delivery Biz Pro is taking some time to look more closely at this concept to help you ensure your service is meeting your customers’ needs. Keep reading to learn more, or get in touch with us to discuss how our delivery management software can meet all of the below requirements.

An Easy-To-Use Website

Nothing is more frustrating for a customer than a confusing, outdated, or slow website. Imagine if a customer was standing in front of you with cash in hand. They hold out the cash to give it to you, waving it in your face, and you just stand there and stare blankly while they try to shove it into your hand or your shirt pocket. Now imagine that same scenario, but instead of staring blankly, you reach out and shake their hand, let them know what products you will provide for the money they are giving you, collect their money, write them a receipt, and double check that the order is right.

When a customer is trying to sign up for your delivery service, the last thing you want them to see is an unresponsive website. Ensuring that your website is modern, fast, secure, and easy-to-use will make more customers willing to use your service.

Customizable Options

In this day and age, your customers have a wealth of options to choose from when they are looking for a service, whether it is a daily dairy delivery or a monthly propane drop-off. The more options you can provide for your customers, the more likely it is that they’ll use your service over your competitor’s.

When you use a delivery management software like ours, you can give your customers as much or as little control over their orders as you want. They can control their order timeline, for example, and decide what day to receive deliveries on and how often. They can set recurring deliveries and add special one-time items. They can order months in advance or skip their next delivery, and so much more. With a good delivery software, your customers can have complete control over their orders without making your job or your drivers’ jobs any more difficult.

Organization

Organization is a key component of any delivery service. If your end of the business is not organized, it will show on your customer’s end in the form of late, missed, or inaccurate deliveries, overcharges, or unaccounted deposits when they have in fact turned in their items. This can be incredibly frustrating for a customer.

When your delivery management software is tailored for your specific industry and does the hard work for you, the organization factor naturally follows.

At Delivery Biz Pro, we focus on a few main delivery industries including dairy, water, produce, meal kits, and propane. Many of these industries, especially dairy, water, and propane, include a facet that many delivery softwares are not equipped to handle: bottle, jug, or tank deposits. Customers will quickly feel taken advantage of if they return a deposit yet are charged for a new one or their account lists deposits as outstanding. With our software, drivers can quickly check off who has returned deposits and who hasn’t as they make the deliveries so there is never any confusion.

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On-Time And Accurate Deliveries

Customers want their deliveries to be made on the day they have chosen and they want them to be accurate. That way there is never any hassle and they can continue using your services without any frustration. Our software does all of the difficult work for you by automatically generating order and load sheets and driver routes so your team knows exactly what needs to go in each box and each truck. It also empowers your drivers to find the fastest and most efficient routes, text customers when deliveries have been made, make changes on the road, and more.

Late Cut-Off Time

The later you can make your cut-off time, the better it is for your customers who need to make last-minute changes to their orders. To have a late cut-off time, you need to have a delivery management software that takes all of the guesswork out of driver routing and order management. Ours does just that, allowing you to decide the best cut-off time for your business.

Give More To Your Customers With Delivery Biz Pro!

Your customers deserve the very best. If your business can’t meet the above needs, then it might be time to explore better software options that can make it happen. With Delivery Biz Pro, we can help you optimize your business from top to bottom by automating the processes above and more.

Learn more about implementing our delivery management software into your business model by filling out our short application. Taking just a minute to give us some insight into your business is the first step toward giving your customers exactly what they need: a highly efficient, customizable delivery service that makes their lives easier.

The post What Customers Need From Your Delivery Service appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Signs It’s Time For A New Delivery Software

#1 – You hand plan driver delivery routes.

Manually planning driver routes hasn’t been a necessity for years, yet many small delivery businesses still do it. Not only does this take up valuable time, but it also simply isn’t the best way to plan routes. Even if you know every street in your town like the back of your hand, an automatic route planner will be able to create routes that simply make the most logistical sense. Our software allows you to generate multiple routes to fit your needs, whether you want to create routes for certain neighborhoods or create routes based on the day of the week, our delivery routing software can do it in a snap.

#2 – Your delivery costs are making you bleed money.

Offering home delivery as part of your service should help you make profits, not lose them. Having exorbitantly high delivery costs that don’t align with profits could be a sign that your driver routes are far from optimized.

#3 – You miss deliveries during busy months.

If your delivery system is working out fine during average months but becomes a disorganized disaster during the busy season, it might mean that your driver routing system is unable to handle an influx of deliveries. This means that it also would not be able to handle regular business growth and you might find your business stagnating.

#4 – Your drivers are unhappy.

If your drivers are consistently unhappy or there is high driver turnover, you need to ask yourself why. Are they working overtime because there are too many deliveries and you can’t afford to hire another driver? Are they constantly scrambling to make sense of their delivery sheet or find the best route to the next house when there are a million other things to focus on? A good home delivery software will do more than just optimize your routes; it will empower your drivers. Your drivers are a cornerstone of your business model and they should be able to make the most of their time on the road. Our delivery driver software allows drivers to make changes on the road, edit order, mark deposits as returned or outstanding, take payments, skip deliveries, text customers with a delivery notice, and more — all on an easy-to-use tablet.

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#5 – Your home delivery system isn’t tailored to your industry.

Home delivery businesses are vast and can range from monthly propane deliveries to weekly meal kit deliveries to daily dairy drop-offs and everything in between. If your delivery software isn’t cutting it, it might not be that it’s a bad software overall — it’s just a bad software for your business. Delivery Biz Pro is committed to providing a customizable delivery software that allows you to tailor dozens of features to fit your specific industry needs.

#6 – You don’t have any statistics about how your delivery system is doing.

Data is often a major driving factor behind business decisions. When delivery is a pillar of your business model, you need to be able to see real-time statistics about your orders, deliveries, revenue, and other vital key performance indicators. If your driver software cannot provide you with basic metrics that show where your company stands, it might be time to upgrade.

#7 – You can’t meet your customers’ needs.

What do your customers need from you? Obviously, they need the product you deliver, whether it’s farm fresh eggs or propane. But what else do they need? They need consistent and accurate deliveries. They need you to keep track of their milk jug deposits. They need to be able to skip deliveries if they’ll be out of town and they need to be able to throw a last-minute item into their cart. These are just a few things that customers need in their home delivery service, and if you can’t deliver (excuse the pun), then they’ll find a competitor who can. Updating to a better home delivery software can give you the tools you need to be able to meet your customers’ needs and desires.

Ready To Optimize Your Delivery Business?

We are ready to help! Our team is here to answer any questions you have about making the switch to Delivery Biz Pro. Fill out our short application today and we’ll be in touch as soon as possible to see if we’d be a good fit for your business model.

The post 7 Signs You Need A Better Home Delivery Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

At Delivery Biz Pro, we want to empower your drivers. We want to give drivers the tools they need to make order changes on the road, get back on track if they need to make a detour, take payments, skip deliveries, text customers, collect signatures, and more, all with one convenient software that does the hard work for you. Keep reading to learn what these unsung heroes of the delivery world can do with our intuitive driver routing software.

Assign Routes

This is perhaps the most important feature of our routing software. It’s the bread and butter of any driver software: the ability to assign customers to routes in the easiest way possible. Whether you have multiple drivers on the road every day or one driver who delivers to different neighborhoods based on the day of the week, it’s easier than ever to assign drivers to a route.

Ways To Assign Delivery Driver Routes

You can assign routes based on how your business model works. Do you allow customers to choose what day of the week they prefer their deliveries to come on? You can create routes based on the day of the week, so your driver hits all of the Monday houses on Monday, Wednesday houses on Wednesday, and so forth.

You can also assign routes based on neighborhoods or cities. Using our delivery routing software, you can do something as easy as drawing circles on the interactive map which will automatically group customers in that region into their own route. One driver can cover the north side of the town while another covers the south. You can create as many routes as you need based on how many areas you are serving and how much space a driver can cover in a shift.

You can assign routes based on what product is being delivered. Perhaps you have one driver delivering refrigerated goods and another dropping off non-refrigerated products. These drivers can be assigned to their routes, and customers who use both services can be added to multiple routes.

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Routes Based On Time Or Distance

Say you’re heading to the airport and you pull up directions on your smartphone. You will almost always be greeted with multiple route options. One route will save you 15 minutes, but you will drive more miles, while the other will save you some gas but take more time. Our driver software has the same features. You can set your system to assign stops based on distance or based on driving time and adjust this at any time while on the road with the touch of a button. Alternately, you can always manually adjust stops by using a ‘drag and drop’ function or by repositioning that stop in the numbered list.

Customers Can Edit Orders While You’re On The Road

If your business model allows it, your customers can adjust their order on the day of the delivery up to a cutoff time that you indicate. When a customer logs into their account, they will be automatically notified if they have missed this cutoff time to avoid any confusion. This is perfect for businesses that deliver a single product, such as water jugs or propane tanks. If a customer remembers at the last minute that they have guests coming into town and will need an extra water jug this week, they can change their order online and your driver will be notified at that stop that they need to drop off an extra jug.

Generate Load And Drop Sheets

Of course, if your team doesn’t know what to load onto the truck, then your delivery driver software might be lacking a crucial feature. Delivery Biz Pro allows you to generate load and drop sheets with the click of a button. These can be printed on paper or viewed electronically based on what is easier for your loading and driving team. Your load sheets can be organized alphabetically, by warehouse location, or by drop location for a first-one-in-last-one-out system. Our software also allows you to print labels with your company logo, the customer’s name and address, order numbers and product information, or whatever else you need to ensure that your driver and routing software is working for your business.

Touch-Screen Tablets For On The Road Changes

Your drivers can use our touch-screen tablets to take charge of their route and deliveries. They can modify orders on the road, add new orders, and leave order notes if needed. They can also collect payments from customers with signatures, print invoices and receipts, skip deliveries based on last-minute changes, and mark deposit returns if your customers are sending back milk bottles, water jugs, or empty propane tanks.

Overview

We know that was a lot of information! We’ve made a helpful infographic to help you process how many great benefits our routing software offers.

Delivery Routing Software For Small Business

Small businesses need reliable routing software that works for them, not against them. At Delivery Biz Pro, we have spent countless hours developing our driver routing software to fit the needs of multiple industries and business sizes and frequently update our product as new needs arise. If you think Delivery Biz Pro could help your business thrive, then apply for our delivery software today and we’ll schedule a time to chat and make sure DBP is right for your business. Keep in mind, in today’s blog we only discussed some of the driver routing features our software offers. You can view the rest of our features here, which cover everything from a customer-friendly website to data management and reporting to inventory tracking. Get in touch today to see if DBP is the right delivery software for you!

The post Important Features Of Our Driver Routing Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.